Backorder Info

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It's on the way! Backorder Information Everything you need to know about your backordered product and order processing. BACKORDER & PRE-ORDER DETAILS Take advantage of our everyday Custom Packages program with more items always available to add, to build bigger bundles and receive our deepest discounts! We are excited to now offer the ability to order items whether they are in-stock or not! Learn more below about our new backorder policy.

What is a BACKORDER
This is an order of an out of stock item that was previously available.

What is a PRE-ORDER?
This is an order of an item that is coming soon and will be available for the first time.

When do I pay for my items?
Your card will be charged at the time of purchase for all items in your cart; whether in-stock, pre-order, or backorder.

When will my items ship?
This depends. BACKORDER items will ship out once received*, as indicated by the lead time on the product page.

If the backorder item is a smaller accessory or attachment, all in-stock items will be processed and shipped* as usual, with the backorder item shipping separately when it is received at the later estimated time.

When the backorder item is a major component, like a Super Bench, we will hold all of the order to ship at the same time, once the backorder item has arrived.
You may request** in-stock items be sent at the time of purchase.
**Please, type "ship in-stock asap" in the 'Notes' field during checkout.

TO ENSURE YOUR SATISFACTION, GENERALLY, WE WILL NOT LIST ITEMS THAT HAVE A LEAD TIME GREATER THAN 3 WEEKS.

*Normal order processing of in-stock items is typically done within two weeks from date of purchase--depending on the time of year, these times are usually much quicker during non-holiday periods.